Carolann develops and delivers niche workshops customized to the learning needs of a unique audience. The workshops incorporate critical skills in the areas of etiquette, communication, image enhancement and personality development that contribute to the effectiveness and success of a select job role.
Some of the workshops she delivers are:
- "It’s a Deal!" – Customer care and sales excellence for sales executives
- "The Healing Touch" – Customer care for health care professionals
- "Effective secretarial skills for corporate advantage"
- "Welcome with grace!" - Receptionist and front desk customer care skills